Frequently Asked Questions
Why is my pump not functioning or not functioning properly?
This could be caused by debris blocking the intake of the pump. A pond service will ensure that the pump intake is cleared of any debris.
This can also be caused by debris on the filter media blocking the flow of water. Filtration cleaning is key to maintain a beautiful pond or water feature.
Why is my pond turning green?
Algae growth usually causes pond water to turn green. There are different types of algae, and each needs a different method to remove it. Chemicals are used to treat string algae while free floating algae requires an ultraviolet sterilizer. Shade and plants are also used to combat annoying algae growths.
How do I remove sludge from the bottom of my pond?
There are different ways to get rid of sludge that collects on the bottom of the pond.
A pond vacuum will remove sludge.
Barley extract will keep new sludge from collecting on the bottom.
A beneficial bacteria will keep sludge from forming.
How do I make sure that my fish are safe?
Fish need a controlled eco friendly environment to live and thrive. Any drastic water temperature change or chemical spike could be detrimental to your fish. A monthly water test is necessary to ensure the safety of your marine life. Monthly water changes also help to maintain a clean safe environment for marine life.
What is the number one way people kill their fish?
Most fish are killed by the chlorine that is added to tap water. This is easily preventable by using a chemical de- chlorinator when changing or adding water to your pond.
Can I afford a koi pond?
We can work within your budget to create a beautiful personalized koi pond that you will enjoy for a lifetime.
My pond is losing water. What can I do?
A simple bucket test needs to be done first to see if the leak is in the basin or in the plumbing.